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System and Organization Controls (SOC) 2

System and Organization Controls (SOC) 2/Privacy/56 of 61

P8.1Implements a process for identify and resolving inquiries, complaints, and disputes from data subjects

Control family: Privacy

Control description

The entity implements a process for receiving, addressing, resolving, and communicating the resolution of inquiries, complaints, and disputes from data subjects and others and periodically monitors compliance to meet the entity's objectives related to privacy. Corrections and other necessary actions related to identified deficiencies are made or taken in a timely manner.

How to implement

Coming in phase 2Step-by-step guidance for implementing this control on Microsoft Azure, using services such as Azure Policy, Microsoft Defender for Cloud and Entra ID. It will be matched to your environment.